The Freight Club Promise

The freight industry is one of the critical components of domestic and international trade. It enables the development of solid business growth and a competitive edge in the marketplace. Like any business function, shipping and fulfillment are heavily impacted by economic activities.

As a result of the recent economic downturn, shipping rates have been increasing worldwide, and an unbalanced demand and supply have created fulfillment issues for retailers. These issues have led to many challenges, including managing shipping needs.

We've been in the freight business for years, and we've seen firsthand how shipping challenges can affect revenue. Despite recent economic hardships, Freight Club is committed to providing smart solutions that simplify shipping without breaking your budget.

Enterprise Rates – with no volume requirements

We're determined to provide our clients with the best-in-class support needed to enable their success even in these challenging times. We continue to offer consistently low shipping rates and reliable, efficient service to help our customers deliver success. Our customers enjoy enterprise rates on 7 levels of delivery with a wide range of pre-vetted carriers.

The best part? We help level the playing field for small-medium businesses by offering enterprise rates with no volume requirements.

Pre-vetted Carriers

At Freight Club, we're committed to offering our clients the top-notch support they need to succeed. This includes a wide range of pre-vetted carriers and the flexibility to customize their carrier mixes to meet their specific needs. We help our clients by providing delivery services that ensure their shipments face minimal risks during transport with us.

We offer up to 7 levels of LTL drop shipping services, from back of truck to white glove light assembly, across the U.S. – from a network of 30+ pre-vetted carriers.

Our customers can access and compare discounted rates for big and bulky items and freight shipments from the most trusted carriers at once.

Personalized Support

We value our client’s partnerships and aim to provide them with a smooth, hassle-free shipping experience through our dedicated customer service teams – who support our customers throughout their shipping journey.

The Customer Success Managers have years of experience in the shipping industry. They help you make the most of your shipping experience by analyzing trends in your historical data and optimizing your carrier options.

Our Customer Service team takes a proactive approach to resolve your shipping issues. As intermediaries between you and the carriers, they advocate on your behalf and escalate your demands to ensure that you get the direct and quick support required for a smooth delivery experience.

Our logistics experts are here to help you file your claim without hassles and get the decision quickly with a claims payout rate higher than the industry standards. Our team ensures your needs are met and your claim is handled as efficiently as possible.

Freight Intel

Freight Club is determined to provide our customers with the excellent technology and real-time data to enable their success. Our customers are empowered with our intuitive analytics dashboard Freight Intel, to create successful strategies that will help them drive growth and reduce shipping costs.

Freight Intel enables you to monitor and analyze the performance of your carriers and make informed decisions.

Get detailed metrics on:

the number of shipments,

on-time pickup rates
transit times,
delivery rates,
damage rates,
claims status,
overages, and much more.

Gain valuable insights into the performance of your carriers, allowing you to choose the best option for your products.

Our mission at Freight Club is to even the playing field for all retailers through simple, powerful tech. Despite the ever-changing online landscape, we've stood the test of time. We have thrived and endured through recessions, pandemics, algorithm changes, and market saturation. We have remained unwavering because we have never lost sight of our core values: the relentless pursuit of innovation and trust in the intelligence we’ve gathered along the way.

Today, we arm retailers with tech that evolves and moves with eCommerce. On the foundation of 17+ years of collected eCommerce data, our tech and our teams are wired to produce exemplary outcomes for the businesses we help run. The result? Smart, simple shipping.